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Order Status

Once we've received your order online, by phone or by mail, you can expect your checks or accessories to arrive within the timeframe listed below, based on the shipping method you selected. If you ordered by mail, please allow additional time for us to receive and process your order.

Shipping Method Shipping Time & Restrictions

Standard Shipping

12 to 15 business days.

Packages ship separately and are untrackable.

Secure ShipSM

(includes In-Plant Rush of 1-3 days for check printing)

4 to 9 business days.

All packages ship together and are trackable.

Cannot ship to AK, HI, U.S. Territories or Military Addresses. Not available for Home Desk checks.

In-Plant Rush

Checks are printed in 1 to 3 business days.

Included FREE with SecureShipSM


(our fastest shipping method for locations not served by SecureShipSM)

6 to 8 business days.

First box only. Not trackable. Remainder of order is sent via Standard Shipping.

Cannot ship to U.S. Territories (excluding Puerto Rico). Not available for Home Desk checks.

UPSŪ Signature Required

Within 6 to 9 business days.

Packages are trackable.

Package must be signed for at time of delivery.

Cannot ship to PO boxes, U.S. Territories or Military Addresses.

If you would like additional information on your order status, you may:

  • Call our automated phone system at 1-866-285-2334 and follow the prompts
  • Contact us via email
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Processing Fee Applies

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Ordering Hours:
Monday - Friday
7:00 AM - 10:00 PM CT

Saturday - Sunday
7:00 AM - 8:00 PM CT

Customer Service Hours:
Monday - Friday
7:00 AM - 8:00 PM CT

Saturday - Sunday
8:00 AM - 5:00 PM CT

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