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You Are Here: Bradford Exchange ChecksPrivacy Policy

Privacy Policy

Secure Ordering

Shopping online at bradfordexchangechecks.com is extremely safe. Bradford Exchange Checks uses secure Application Servers to protect your ordering information as it comes to us via the Internet. This means that all information you enter in the checkout section of our online store is encrypted. This includes the name, address, checking account information, bank information and credit card number you provide. VeriSign provides authentication that you are in direct communication with bradfordexchangechecks.com.

If you have any concerns about ordering electronically, please call (800) 323-8104 to place your order over the phone (Se Habla Español). 2-box minimum and processing fee apply for phone orders.


Privacy Policy

Bradford Exchange Checks is part of the Bradford Group of companies. We at the Bradford Group are committed to protecting our customers' privacy. We know that you are concerned about how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. The following notice describes our privacy policy.


Automatic Anonymous Information:

This is information provided by cookies. Cookies are small alphanumeric identifier files that store information. They enable our systems to recognize your browser and computer, and to provide important features that personalize our site to make your shopping faster and easier. For example, cookies store your shopping cart selection information between your visits. Cookie information is anonymous, meaning that it does not tell us who owns or uses the computer on which the cookies are stored.


You can prevent your browser from accepting cookies through its help feature, but that prevents you from shopping on our site. We recommend that you take full advantage of all the features we've designed to make shopping easy and fun.


Information That We Collect From Every Visitor:

We collect anonymous information from cookies about the site pages, items, stores, and articles you view. This is not combined with personal information from your account with us but is used as aggregate statistical information (group information) that helps us learn more about how people use and react to our site.


We may send anonymous cookie information to Coremetrics and other companies that provide services to us. These service providers do not have any right to use the information we provide to them beyond what is necessary to assist us. None of the information we send to these service providers is personally identifiable, meaning that it does not include name, e-mail or street address information of any individual. If you would like to change your settings or opt out of the Coremetrics service, please click here.


Information You Give Us:

When you place an item in your shopping cart, we store that information so that your cart selections are not lost between visits.


When you place an order, we will need your name, phone number, e-mail address, mailing address, credit card number with expiration date and may require checking account information and bank information, so that we can process and contact you about the order. We will keep a record of this information and the items you purchase. This allows us to process and fulfill your orders and return requests, and to send you information that's of interest. We provide necessary customer contact information to service providers who fulfill your orders and send our mailings to you. They are not permitted to use your information for any other purpose.


Periodically, Bradford Exchange Checks may invite customers to participate in contests and surveys. If you participate, the information we collect may be associated with your Bradford account, and used to improve your overall customer experience.


E-mail:

When you place an order, or have a customer service request, we send you an e-mail to confirm that we received your request or to answer your inquiry. These messages are generated automatically and are sent regardless of "no-e-mail" requests. If you prefer not to receive other types of e-mail, you can indicate your preference when you receive an e-mail from us. We have an opt-out feature on every e-mail that we mail out. Or, you can respond to an e-mail and request to be removed. You can also use the contact us feature on our site or phone us at (800) 323-5577 to let us know that you prefer not to receive offers by e-mail. Information Sharing: Please remember that if you add or change e-mail addresses, you will need to separately notify us about your e-mail preferences for each such address.


Information Sharing:

Bradford Exchange Checks is part of a network of companies who specialize in various high-quality interest-based products such as checks, collector plates, dolls, figurines, ornaments and music boxes. Our affiliated companies include:

  • The Bradford Exchange, Ltd.
  • The Ashton-Drake Galleries, Ltd.
  • The Bradford Exchange Checks, Ltd.
  • The Hamilton Collection, Inc.

We share information about your purchases with these affiliates, and on occasion you may receive offers mailed by post or e-mail from our affiliates for other products that we believe you may enjoy. We and our affiliates may use information you provide when you order to personalize marketing communications to you. We share certain collections of personal information that we regard as non-sensitive with selected third parties, such as mailing list brokers and database marketers. These entities may collect and use the information alone or in combination with customer information supplied by other companies and share it with other companies for marketing purposes in the form of mailing lists. Our contracts with such third parties prohibit them from using or permitting use of the information we provide to generate reports about specific individuals and require that they honor our customers' do-not-call, do-not-mail, and do-not-e-mail requests when our information is used. We occasionally do list exchanges in which we provide mailing lists containing certain customers name and contact information to third parties in exchange for mailing lists with such information concerning the other company's customers. From time to time we may use your personal information to send you offers that may interest you on behalf of third parties. If you respond to a third party offer you receive from us or from a company that has used a mailing list generated from our customer information, you will become that business's customer and the personal information you voluntarily submit to it will be subject to that company's privacy policy, not ours. You consent to this information sharing and use, and to being contacted by other companies both within and external to The Bradford Group.


If you object to our sharing information about you as a customer with these affiliated and non-affiliated companies, or if you prefer not to receive postal mail or e-mail from us or other companies, you may use the contact us feature on our site, or phone us at (800) 323-5577 to tell us about your preferences.


Even if you opt out from information sharing generally, we must share information about your individual orders with the sister corporation that bills your purchases and stores your information, and with outside companies on a confidential basis as needed to obtain approval to charge your credit card, verify your address information and process your order. We also must share your name, address, bank, and checking account information with Harland Clarke, the company that prints and mails your checks to you. Harland Clarke and its affiliates may store this information for use in processing re-orders and for other purposes, but neither it nor its affiliates are permitted to contact you in any way beyond what is needed to deliver your order. They are prohibited from offering you products or services via e-mail or postal mail, and from disclosing information about you or your order to third parties, except as necessary to deliver your order.


When you visit our website from a link on another website, or in an ad or e-mail, a cookie will be placed on your computer, and if you make a purchase, anonymous information may be provided to the referring website. This information is not personally identifiable. This will occur even if you opt out from other types of information sharing.


We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Bradford Exchange Checks, our users, or others. This includes exchanging information with other companies and organizations for fraud protection, collecting unpaid purchase balances, and reducing credit risks. This protects you from price increases related to uncollected debt.


Our business referral program is provided by an outside company. If you choose to use this optional service, then they may share your information with us, but are not authorized to contact you or provide your information to others without your permission.


Children:

www.bradfordexchangechecks.com is a shopping site for mature collectors. We do not knowingly solicit or collect personally identifiable information from children under the age of 16 years that is submitted to us via the Internet. If we become aware that we have inadvertently received personally identifiable information from a user under the age of 16, we will use reasonable measures to delete the information from our records as soon as it is discovered by us and do not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 16, please contact us at (800) 323-5577.


Customer Information Transfer:

As we continue to develop our business, we might sell or buy businesses and assets, including customer information.


CCPA Privacy Notification for California Residents

This Privacy Notice for California Residents supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice.


Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following purposes:


  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders, provide warranty services or process returns.
  • To provide, support, personalize, and develop our Website, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via e-mail or text message (with your consent where required by law).
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information").


Personal information does not include:


  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA's scope, like: health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.]

In particular, [our Website has/we have] collected the following categories of personal information from its consumers within the last twelve (12) months:


Category What is collected

A. Identifiers.

A real name, alias, if provided, postal address, Internet Protocol address, e-mail address, account name.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.

C. Protected classification characteristics under California or federal law.

Marital status, sex (including gender), birth date.

D. Commercial information.

Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

E. Internet or other similar network activity.

Browsing history, search history, information on a consumer's interaction with our website, application, or advertisement.

F. Geolocation data.

Physical location.

G. Sensory data.

Audio recording of calls.

H. Inferences drawn from other personal information.

Profile reflecting a person's preferences based on browsing and purchasing data.


Your Rights and Choices

The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.


Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you.
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: sales, identifying the personal information categories that each category of recipient purchased; and disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.


We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, contact us by:

Calling us at 1-800-323-5577; or E-mailing us at customercare@bradfordexchangechecks.com


We will then send you a Verifiable Request Form and instructions for making your request.


Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. Making a verifiable consumer request does not require you to create an account with us. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, you must provide a Power of Attorney or a guardianship document for a minor child with your Verifiable Request Form.


You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The Verifiable Request form and associated documentation must:


Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include a completed Verifiable Request Form and Proof of address such as a current utility bill.


We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.


We will only use personal information provided in the Verifiable Request Form and associate4d documentation to verify the requestor's identity or authority to make the request.


For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out Rights.


Response Timing and Format

We endeavor to respond to a verified consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.


If you have an account with us, we will deliver our written response to the address on that account. If you do not have an account with us, we will deliver our written response by mail to the address you provide on the Verifiable Request Form. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will provide you with a hardcopy of the data we have collected.


We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.


Personal Information Sales Opt-Out Rights

If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years of age. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:



Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Visit Us Often:

Please visit this Privacy Policy frequently, as our business changes all the time, and we update this policy to reflect those changes. By visiting our site you agree that we may collect and use information as stated in our privacy policy. If we change our privacy policy, we will post the changes on this page so you are always informed about what information we collect, how we use it, and under what circumstances we disclose it.


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